Privacy Policy

Last updated: December 31, 2025

We Respect Your Privacy

Vidyabhartee Prakashan values and protects the privacy of all users who access and use our website. Any information you provide while using this website is collected and used strictly in accordance with this Privacy Policy.

When we request personal or identifiable information, it will be used only for lawful and relevant purposes such as understanding your needs, processing orders, delivering products, and improving our services.

Vidyabhartee Prakashan may update this Privacy Policy from time to time by revising this page. We encourage you to review this page periodically to stay informed about any changes.

We are committed to safeguarding your personal information. We do not share, sell, rent, or disclose any individually identifiable customer information to third parties. All information provided by you is handled with the highest level of care, confidentiality, and security.

The information collected helps us serve you better by ensuring efficient order fulfillment, customer support, and continuous improvement of our products and services.

What Information We Collect

We may collect and store the following types of information:

• Name
• Contact details, including email address and phone number
• Demographic information such as postal code, preferences, and interests
• Other information relevant to customer feedback, surveys, promotions, or special offers

How We Use the Information We Collect

Your information may be used for the following purposes:

• Maintaining internal records and administrative purposes
• Improving our publications, website, and services
• Sending emails, SMS, or messages about new releases, offers, or updates
• Conducting customer research, feedback, or surveys
• Contacting you via email, phone, SMS, or postal mail when necessary
• Personalising and optimising your website experience

By submitting your personal details on our website, you consent to receive communications, including SMS and messages, from Vidyabhartee Prakashan related to our products and services.

Security

We use appropriate physical, electronic, and managerial safeguards to protect your personal information and regularly review our security practices.

Cookies

Cookies are small data files placed on your device to help us understand website usage, remember preferences, and improve functionality.

You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect certain website features.

Links to Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to Vidyabhartee Prakashan, and we are not responsible for the privacy practices of external sites.

We encourage you to review third-party privacy policies before sharing personal information.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated “Last updated” date.

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Returns & Replacements

Once an order is placed and payment is completed, the order is final and cannot be cancelled or modified after shipment.

Free return or replacement is available only if:

• An incorrect product is received
• The product is damaged at the time of delivery

Issues must be reported within 48 hours of delivery with clear images or videos of the product and packaging.

After verification, a replacement will be arranged. Refunds will be issued only if a replacement is not possible.

Returns or refunds will not be provided for change of mind, minor printing variations, or incorrect delivery details provided by the customer.